November 9th, 2010


A Message to Adobe

Dear Adobe.
The installation of your Flash player software on my PC just asked me to update, and tick a box to confirm I had read the terms and conditions.

Unlike, I suspect, most of your users, I like to try to at least briefly glance at terms and conditions documents before I click to agree with them. I was a little baffled when I clicked, and was delivered, not to a page with the terms I was agreeing to on it, but a Monstrous List of Licence Agreements

Undeterred, I checked the version of Flash that was trying to install itself, selected the appropriate agreement and tried to look at it.  My browser fell over.    I was starting to feel challenged.  But I did not give up.  I tried again.   I realised that my browser had fallen over because your document is 280 pages long.   And it starts out in what I think, without further information, is Arabic.

I persisted.  I searched for 'English' in the document, as that is my mother tongue.  But it appears that identifying the English form of the terms in a heading is not something you felt would be helpful.  

So, I thought about words that were likely to appear in the EULA for which I was searching, and ran a search for 'Conditions'.  This at least brought me to the European languages.  I briefly considered reading the EULA in French, but felt that my knowledge of legal French was not sufficient.  It is, however, sufficient to allow me to identify other search terms, and I finally discovered the English EULA on page 66. 

Something tells me that you didn't really expect me to find it.  

By this blog post, I am varying our agreement to state that I do not accept any of the conditions that are written in any language other than English in your EULA document, and also to state that you are a bunch of devious and legalistic weasels.

  If you agree to this variation, please continue to cause Flash to update itself.  If you do not agree, please cease sending me updates to your software .  I am sure you will agree that posting this on a well known blogging platform is just as easy for you to find  and read as it was for me to read your document, and what's more, if you don't like this idea you can tell me in a comment, which is more than I can do with your monstrous PDF file.

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